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Bill Bender – Owner
Overall Rating / 62 Total 1st-Party Reviews
A few weeks ago, my 2004 Toyota Tundra had a misfire and ran very poorly. When I took it to the dealership (Larry H. Miller Toyota), they gave me a long list of "necessary" repairs.These repairs totaled to around $5,200, approximately the value of the truck. I figured I should get a second opinion before either selling the truck or spending as much as it is worth to fix it, so I took it to Independent Motors. After the diagnostic, they were able to fix the misfire for $480, a fraction of the invoice from the dealership. Furthermore, the problem they identified (bad spark plugs and wires) was never found by the dealership, so that $5200 would not have fixed the misfire. I asked that they run a full inspection to see if they find the same "necessary" repairs that the dealership found. They recommended replacing the front brake pads and a gasket, but found no real issue with the most of the parts that the dealership said were broken. Independent Motors was extremely helpful and friendly, and they saved my beloved vehicle along with thousands of dollars that I (a full-time student) cannot afford to spend.
Ya’ll are great! I think that the service I received from the first phone call for an appointment to the techs working on our car was impressive. They took care of my issues and fixed others that will only keep my car running for longer. We own a 2005 BMW 325xi and it needs tender loving care. I think these guys are going to keep our car on the road for years to come. I would like to thank Bill, Jason and Irwin for making my experience a great one. Thanks again!
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